Thank you, Netflix!
| June 30th, 2008I will admit that the note I wrote to Netflix customer service regarding their decision to kill their Profiles feature was probably far more ire-tainted than it needed to be. In fact, while I still believe that their attempt to do away with this beloved-by-the-fringe functionality was ill-informed and lamely defended (especially when a good majority of its users seemed to be tech-savvy enough to see thru the smoke), I was shocked at my own wrath. Anger management being another topic altogether, however…
I would like to thank Netflix for taking the flood of subscriber comment to heart and reversing their plan. Outside of this recent kerfuffle, I have had nothing but good experiences with Netflix: Their selection is top-notch, they have fantastic customer service, and they are tons cheaper than cable. I am glad that my family and I can continue to get what is not available legally anywhere else, and hope to add the new Roku box to our arsenal sometime soon.
We just “converted” to Netflix and bought the Roku box. It’s SWEET! I only wish that more NEW movies were available on the Roku. We’re LOVING it!