Not more than a few days after I filledout [this HNet site comment form] regarding two erroneously “contested” charges in my claims history I have rec’d yet another request to fill out a previous coverage questionnaire! I completed one for the first two doctors I saw with my new HNet coverage (the answers were the same for both), and the answers will be the same if I fill it out again! I feel ignored and abused. No one I have spoken to will tell me why I seem to be required to fill out one of these forms for each and every doctor visit I make. I was told by a HNet rep, via Twitter, that I would be contacted if I gave contact info in a private message — which I DID — only to hear nothing. I am persona non grata with my Psychiatrists’ billing office due to HNet’s glacial slowness. Lastly, I have rec’d no reply at all to the first instance of this form I filled out less than a week ago. To be honest, I have very little hope of this being read at this point. From now on, I will go thru my employer’s HR representatives to get the service I pay HNet to give me (a sad thing), I will change insurances as soon as open enrollment comes around again, and I will do my best to dissuade as many people as I can from choosing HNet, as the grief is not worth what little benefit there is to be had. I am quite sure that there are kind and saintly reps at HNet — I have even spoken to a few — but the corporate tangle of B.S. required to get anything done, and the reluctance to cover the most basic of drugs and procedures must make it hard for them to keep smiling. I know it has made it nearly impossible for me.
The HNet Crap Continues
August 6th, 2009 § 0
Screaming at the Willfully Deaf (aka HealthNet)
August 3rd, 2009 § 1
Member Services Representative -
I apologize in advance for the tone of this note, but I am at my wit’s end. I only see two doctors regularly, both out of necessity. Dr. N was paid by Healthnet for one visit without any problems or need for my intervention. After that, however, things went all pear-shaped. I have had to send a form letter — idiocy, really, as it is not at all difficult to see between insurance companies that my condition is pre-existing, and that I have never been without coverage — basically stating those two things. I sent this letter, along with supporting documentation, including past insurance proof and copies of every claim, for each doctor with charges being contested — Drs. G and N. I sent it registered mail, so I do have proof of that package being rec’d by your office. Still however I am hounded by claims that I didn’t supply the form… but oddly enough, both doctors now have claims that have been paid! Do I have to fill out one of those @#$%@#$% forms for every claim? If claims for both doctors are now being accepted, what am I missing? It is horrible that any payments were held based on a form I only needed to sign to begin with, but to have payments, and actions on claims, move so slowly is horrible, as it impacts my relationship with the doctors’ office. I have never had this problem before, have never been asked to jump thru so many hoops in order to get coverage, and I have switched insurance companies a handful of times. Please find out for me what the remaining problem is on the following claims, and what worked for the other claims for the same doctor that didn’t work for these:
[snip]
Just for the record, the fact that HealthNet will also not cover my medication (Lexapro), which I have been using successfully for over 4 years (3+ years before signing up with HealthNet) without having my doctor contest the matter, no doubt because it is not yet generic and might actually cost HealthNet some money, is also disgusting. It is a good thing that I am double covered via my husband’s place of employment, or I would be in financial trouble.
Again, I am sorry to the staffer that has to read this, but it is hard having to fight to get the benefits for which I am paying. If I had to do as much to be allowed to leave the grocery store with the food I’d already paid for, the store would be out of business in a day.
Disgruntled,
JustKristin
I’m working on it…
August 2nd, 2009 § 0
Core human skills from Kottke:
A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, and die gallantly. Specialization is for insects.
I’m working on it…
August 2nd, 2009 § 0
Core human skills from Kottke:
A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, and die gallantly. Specialization is for insects.
Moondust: a coda
July 25th, 2009 § 3
Moondusters, all — I recently rec’d an email from the good friend and manager of Terry Black with whom I had communicated when I first decided to offer the song “Moondust” to people. He wrote to inform me of Mr. Black’s passing, and to let me — and all of you — know that Mr. Black was pleased to know that his song had touched so many. The letter is below. If any of you can think of a suitable tribute to Mr. Black, please let me know.
Dear Kristin
It is with sadness that I must tell you that Terry Black passed away
last week-end quietly in his home in BC Canada.
Terry had not been well…he was 62.I wanted to let you know again that he was thrilled with the interest on your blog with his version of Moondust…it always brightened his day when he heard
peoples comments.Terry was a very quiet and kind hearted person with a big voice…Success came when he was 15 years old with the song Unless You Care in 1964 as the first artist signed to ABC Dunhill records…he toured with the Beach Boys and was on American Bandstand and even The Dating Game…for those who remember.
He was asked to play opposite Elvis in a film as his little brother..and was one of the first invited to be a member of the Monkees in the 60’s.
He had many stories that he would only tell if you pried them out of him…very modest.Thank you again for continuing Terry’s legacy with the Moondust page…one of Terry’s finer moments.
All the best
Geoff Gibbons
Pooter!
July 7th, 2009 § 1
I can’t tell if I am a sadder human being because I worry that Pooter and his mom must miss each other, or because the thought of them not missing each other fills me with an empty ache… Either way, the focus now is keeping him warm, fed and safe until we can get him to Project Wildlife tomorrow morning. Hang in there, Pooter!
Our Garden
June 20th, 2009 § 3
Antsy Ears
June 12th, 2009 § 1
I am feeling musically unsettled this morning. So far, I have gone from Monk to Belle and Sebastian to Mraz to Dufay, and none of them are helping me settle. Suggestions, anyone? Assume I have everything.
Grad School: Where quality gets chucked in the quest for quantity?
June 3rd, 2009 § 4
A post to a Chaucer listserv to which I subscribe has re-ignited a worry I have about grad school. The doctoral publications that fill the SDSU library stand as a testament to the profound depths reached by scholars in search of yet un-published, PhD-worthy material. Much as I adore Chaucer, his writings, and medieval history, however, I am not sure that I will be able to find something to hook my grad-student claws into that will both interest me and be worthy of a degree. Everything short of (or perhaps including) John of Gaunt’s navel lint collection and its effect on the prologue of the “Summoner’s Tale” has been covered already… But I love it so, and want to swim in it for the rest of my life, so what is a budding medievalist to do? At any rate, the scholarly Professor Brian S. Lee wrote:
I’ve been reading AH Japp’s eulogistic Life and Writings of De Quincey. Learned classicist as de Quincey was, he was opposed to those in high places who promoted Greek to the neglect of English literature, arguing that the preference for even mediocre Greek writing was due as much to the pleasure of having overcome the difficulty of reading it as to any intrinsic merit it might have.
Then this: ‘Devoted as he was to Homer, at one place he exclaims: “Show me a piece of Homer’s handiwork that comes within a hundred leagues of that divine prologue to the Canterbury Tales, or of the Knight’s Tale, or The Man of Law’s Tale, or of the Tale of the Patient Griseldis.” ’
It’s surely unexpected (at that date at any rate) to find Chaucer ranked so far abover Homer. And interesting that he should so designate the Clerk’s Tale. Interesting too his selection of tales once more popular than they are today. Would it be uncharitable to ask how far into the collection he had read, and whether he had read Troilus?
BSL
What do y’all think? If the intrinsic merit is my joy, is that enough? What if the source of my joy has already been covered in a previous paper? Need I go on a navel-lint hunt? Furthermore, is it indicative of anything (my love of Chaucer? my over-frequenting of Chaucer’s blog that I first thought the initials at the bottom stood for “by seinte loy”?
*TWO* sets of wheels for my birthday!
May 8th, 2009 § 3
Oh, my collection of librarian paraphernalia grows and grows, from the Nancy Pearl action figure (with super shushing power!) to the ISBN barcode reader, to the “JustKristin, Librarian” name plate… and now, for my birthday, the two loves of my life have bought me my very own Kik-Step!!! And a sexy, sporty red model, no less! What more could a reference-whore like myself wish for? Well, yes. I know stone lions outside the front door would be a nice touch, but… :)



